Cheryl Schmidt’s The Complete A+ Guide to PC Repair, Fifth Edition Update presents the fundamentals of computer desktop and laptop installation, configuration, maintenance, and networking through simple, step-by-step instruction based on CompTIA A+® 2011 Edition objectives. With a focused emphasis on security and customer service skills, this comprehensive book on computer repair introduces the most important tools students need to become professional, customer-friendly technicians using today’s technology.

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